Overview

At Clipart-deSIGN.com, customer satisfaction is our top priority. Due to the nature of digital products, all sales are final. However, we understand that issues can arise and we strive to address any problems promptly.

Eligibility for Refunds

Refunds may be granted under the following conditions:

1. Technical Issues: If you encounter technical problems that prevent you from accessing or using the digital download, please contact us within 14 days of purchase.
2. Incorrect Product: If you receive the wrong product, please notify us immediately.
3. Non-Delivery: If you do not receive the download link or the product within 24 hours of purchase, please contact us.

Non-Refundable Situations

Refunds will not be issued for:

• Change of mind or accidental purchases
• Failure to read the product description before purchasing
• Issues related to compatibility unless stated in the product description

Requesting a Refund

To request a refund, please contact our customer support with the following information:

• Order number
• Description of the issue
• Any relevant screenshots or error messages

Processing Time

Refund requests will be reviewed within 7 business days. If approved, refunds will be processed to the original payment method. Please note that it may take additional time for the refund to appear in your account depending on your bank or payment provider.

Contact Us

For any questions or concerns regarding our refund policy, please contact us by using our Contact Form. We take our customer's satisfaction very seriously and we will respond as fast as we can.