covers how we use your personal information. We take your privacy
seriously and will take all measures to protect your personal
Any personal information received will only be used
to fill your order. We will not sell or redistribute your information
this web site we only sell non-tangible products delivered as
electronic goods. As such there is no way for the products to be
"returned" and there is no provable way for us to know that the digital
goods have been truly deleted from all storage devices accessible to
is why we are very careful to examine every case when a refund is
requested. Happily there are very few such cases since we are in
business. And we always work in a fair and an open way with the
customer to determine the reasons a refund is demanded.
Here are some of the cases we would grand a refund right away:
- Somebody has used your credit card without your authorization.
An order for more than one copy of the same product has been placed
when the buyer wanted only one copy. We will refund the second
copy upon request immediately.
You have found that the product content is inconsistent with the
information on our web site. (We are very careful to provide you with
very exact and precise information about our products and such
situation is very unlikely, but you have the peace of mind that in any
such case we will grant a refund).
all other cases we will work with the customer to determine the reason
of dissatisfaction and if this is not something we can solve or mend we
will grant a refund.